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KPI Management

Key Performance Indicators (KPIs) are the measurable criteria used to evaluate employee performance during appraisals. The KPI Management feature allows administrators to define, organize, and assign KPIs across the organization.

Viewing KPIs​

  • Navigate to People > Admin Settings > Appraisal KPI to manage KPIs.
  • View all defined KPIs with their names, descriptions, and assigned categories.

Creating a KPI​

  • Click Create KPI to define a new performance indicator.
  • Provide the following details:
    • KPI Name: A clear, descriptive name (e.g., "Code Quality", "Client Satisfaction", "Sales Target Achievement").
    • Description: A detailed explanation of what the KPI measures.
    • Category: Group the KPI under a relevant category.
    • Scoring Criteria: Define the scoring scale and benchmarks.
  • Save the KPI to make it available for appraisals.

Editing and Deleting KPIs​

  • Select a KPI from the list to edit its details.
  • Update the name, description, or scoring criteria as needed.
  • Delete KPIs that are no longer relevant to the organization's evaluation framework.

Assigning KPIs​

  • KPIs can be assigned to specific roles, departments, or individual employees.
  • During the appraisal process, the assigned KPIs are used as the evaluation criteria.
  • Ensure that KPIs are aligned with organizational goals and job responsibilities.